FAQ

How long is the delivery time?
We ship with DHL\UPS\FedEx package or merchandise mail with tracking number. The delivery time is 1-4 days.

Is free shipping possible?
We do not offer free shipping at the moment. 1 Kg costs 6 USD with air freight.

Can I completely assemble/disassemble with your tools?
Yes, our tools include everything you need to assemble your furniture.

How can I contact you?
Simply by email: Jamesernst.cn@gmail.com. We reply within a maximum of 12 hours.

Can I return the products?
Yes, we offer a 30-day return policy. Just write to us at  Jamesernst.cn@gmail.com and we will send you a free return label by email.

Is it possible to buy larger quantities?
Yes, that is absolutely possible! Just send us an email at Jamesernst.cn@gmail.com.

What are the shipping costs?
You can find the shipping costs here: